Let’s start with your Organics Collector!

We’re excited to help you make organic waste disposal easier and more sustainable. This page will take you through every step to get your OC set up and help you understand how everything works.

Unpacking and setting up

Learn how to quickly unpack and set up your device for the first use.

First steps with OC

Discover the basics and start using your OC right away.

Changing the lid position

Additionally, you may want to change the feeding opening lid from left to right for convenience.

For more details on how to install the device in different configurations, please refer to the user manual below.

What does accept?

Fruit peels

Coffee grounds

Rotten fruits/vegetables

Fish and seafood

Vegetable scraps

Egg shells

Leftover food

Meat bones

What can’t you put in the

Liquids

Soups, Juices, Water

Non - compostable waste

Plastic Cup, Plate, Paper

Large amounts of meat, cheese, and yogurt

Large volumes of fat

Oil, butter, margarine

Other recyclable waste

Metal, glass

Easy waste disposal in a few simple steps 

You can easily add waste without hassle, while the system naturally preserves its composting properties. 

Keeping your OC clean

The OC is designed to store food scraps, which can quickly contaminate it. Regular cleaning is important to maintain theOC’s functionality and hygiene. 

Your OC needs to start fresh - replace your filter

The filter typically lasts up to 3 months with regular use. However, the lifespan may vary depending on the moisture level and type of organic waste. To ensure optimal filtration quality, we suggest replacing the filter every 3 months.

Order additional filters and keep your organic waste storage efficient.

Order a new filter
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Troubleshooting

Cause Solution
1. Power supply is not fully connected. → Reconnect the power plug into the power jack.
2. Power supply or electronics are faulty. → Contact Clear Drop Support for diagnostics support@onecleardrop.com.

Cause Solution
1. The proximity sensor is dirty. → Turn off the device, clean the proximity sensor.
2. The gear is dirty. → Turn off the device, remove the lid, and inspect the gear. Clean if necessary.
3. Ozone generation is in progress. → If the LEDs are blue, this is normal, and the lid will not open until sanitizing is complete.
4. Lid drive is faulty, especially if you hear an unusual buzzing noise. → Contact Clear Drop Support for diagnostics support@onecleardrop.com.
5. Lid is not properly closed. → Remove and place it back correctly.

Cause Solution
1. Filter has expired. → If you have not replaced the filter in over 3 months, you may need to replace it.
2. Filter is not on their position. → The filter is not fully locked in. Reinstall the filter properly.
3. Unusually smelly food has been added. → Switch the mode to “Intense” to increase the ozone effect. After a couple of hours, the smell will be gone.
4. Ozone generator is faulty. → Contact Clear Drop Support for diagnostics support@onecleardrop.com.

Cause → Solution
1. The device hasn’t been used for an extended period or is too cold (below optimal operating operating temperature 50°F-104°F). → Place it in a room with normal operating conditions (temperature: 50°F-104°F, humidity: up to 70%) and wait 1–2 hours for the device to reach room temperature. Press the Release button and help the device lift its head up.
2. The gas spring failed. → Contact Clear Drop Support for diagnostics support@onecleardrop.com.

Frequently Asked Questions

Everything that is organic and fits through the receptacle can be stored in our Organics Collector. The unit is designed to be fully integrated with outdoor or large-scale composting solutions. It allows for mess-free and odor-free indoor organics collection that can be stored for up to one week before it goes to your composter.

Our approach is totally different from other home-composting systems. While some units help process organics quicker than traditional composting, they aren’t for everyone. At Clear Drop, we develop products that can benefit just about anyone, with the most important aspects of the ZeroTrash lifestyle in mind: ease, convenience, and efficient pre-recycling.

The Organics Collector is not a composter but a low-power device that makes collecting and storing organics at home easy and convenient. It keeps organic waste from developing an unpleasant odor, for roughly one week, eliminating the need for frequent removals. 

The OC consumes very low amounts of energy, with a peak consumption per month of 5.1 kWh, which will cost you roughly $0.84 monthly.

To remove the bin:

Press the head lift button on the metal stand - this will unlock the head of the device, and it will lift up automatically.

Using both hands, gently lift the bucket and pull it out.

If you’re placing the device on the floor, follow these steps to attach the four metal legs.

Step 1: Choose a location

Select a spot within 5 feet (1.5 meters) of a wall outlet.

Step 2: Prepare the device

Unplug the device from power.

Remove the cover temporarily.

Turn the device upside down and place it on a flat surface.

Step 3: Attach the legs

Screw in each leg one by one into the holes at the bottom of the frame.

Pay attention to placement: Legs without rubber pads should be installed closer to the device stand.

Once all legs are securely attached, turn the device back upright and place it in the desired location.

Choose a mode based on the type of food waste and your environment:

Eco Mode (1 white light on the panel)- Ideal for nighttime or when you need quiet operation.

Regular Mode (2 white light on the panel) - Best for everyday food waste like fresh/cooked vegetables, fruits, and meats.

Intense Mode ( * ) – Use for smelly or perishable waste (e.g., fish leftovers) or in hot, humid conditions.

Simply tap the button to switch modes as needed.

Simply place your organic waste inside from a plate or cutting board - the lid will automatically slide open and close, then start the drying process.

The OC is designed to operate reliably in a variety of indoor conditions. It works best at temperatures between 34°F and 90°F and in environments with humidity levels of up to 70%. To ensure optimal performance, avoid placing the device in extremely hot, cold, or humid areas, such as unheated garages or outdoor spaces.

Your OC is designed to fit seamlessly into your kitchen with three versatile setup options. Choose the one that best suits your space and needs:

Floor Placement

For a freestanding setup, attach the four metal legs:

  1. Unplug the device and remove its cover.
  2. Turn the OC upside down and place it on a flat surface.
  3. Screw in the legs, ensuring those without rubber pads are positioned closer to the stand.

Countertop Placement

Simply place the OC on your kitchen counter—no installation required. Keep additional accessories nearby for easy access.

Wall-Mounted Installation

Save counter and floor space by mounting your OC on a sturdy vertical surface using the included bracket.

Installation Steps:

  1. Select a durable surface at least 16mm thick that can support 35 lbs.
  2. Use the mounting bracket as a guide to mark and drill four holes.
  3. Secure the bracket using appropriate fasteners (not included).
  4. Connect the power cord to the back of the OC before hanging.
  5. Align the bracket tabs with the holes on the back of the device, lean it against the surface, and pull down to lock it in place.
  6. Ensure all four mounting points are securely locked.

Important: The enclosed screws are designed for wood and wood-based materials. If mounting on other surfaces, use the appropriate fasteners.

Note: The OC is not designed for installation inside a kitchen cabinet, as the contactless sensor may be triggered unintentionally in enclosed spaces.

Yes, you can rotate the OC head for a more convenient setup and even switch the feeding opening lid from left to right. To do so, follow the steps outlined below:

How to Rotate the OC Head:

  1. Unplug the device and remove the cover from the OC.
  2. Press the head lift button to raise the head.
  3. Take out the bucket from the device.
  4. Use a flathead screwdriver to carefully lift the seal around the patch plate. Insert the screwdriver between the device head and the patch plate to remove it from the four mounting holes.
  5. Place the bucket back on the metal ring and lower the head of the device.
  6. Using a hex key, unscrew the four screws at the movable metal part of the frame.
  7. Remove the device head, rotate it to your desired orientation, and place it back onto the container, now in a reversed position.
  8. Screw all four screws back to secure the top part of the metal frame.
  9. Insert and attach the patch plate back where the head was previously mounted.
  10. Replace the cover on the device.

Once completed, your OC is now set up in the reversed orientation, ready for use!

It's not necessary! After emptying the bin, you can simply wipe it down or clean it if needed.

If you'd like, you can use compostable bags that are designed for organic waste. Avoid using plastic bags as they won't break down with the organic waste.

Once the food waste is dried, you can dispose of it in a municipal food waste or compost bin.

Since the bin stores food scraps, regular cleaning is essential to keep it hygienic and working properly.

Cleaning the bucket

We recommend cleaning the bucket each time you empty it.

Use a plastic-safe cleaner like dish soap, dishwasher liquid, or a mild household cleaner.

Follow the instructions on your cleaner’s label before reinstalling the bucket.

Cleaning the top panel & lid

The lid and top panel can get dirty over time. Simply lift off the lid (no need to turn off the device) and wash it or wipe it down with a damp cloth.

Clean the top panel with a mild detergent and a damp cloth, then place the lid back in position.

Additional tips

Avoid excessive liquids on or around the top of the device, even though the electronics are isolated.

Do not use harsh or abrasive detergents, as they may damage the plastic.

If the bottom of the top part becomes dirty, remove the bucket and sweep the grill with a dry brush.

Our device utilizes ozone to sanitize its internal components, preventing bacterial growth and odors. This process is brief and occurs periodically, with safety indicators that include blue LED lights and a faint hissing sound during operation. You may also notice a subtle scent similar to fresh air after a thunderstorm.

Our product has obtained ETL certification, signifying compliance with North American safety standards. The ETL Mark is recognized by authorities and code officials across the U.S. as proof of product compliance. This certification affirms that our product is safe for use and meets rigorous health standards.

The filter typically lasts up to 3 months with regular use. However, the lifespan may vary depending on the moisture level and type of organic waste. To ensure optimal filtration quality, we suggest replacing the filter every 3 months. Simply remove the old filter and insert a new one. You can order replacement filters directly from our website (coming soon).

Follow these recommendations to ensure that your OC remains effective.

We'd love to hear from you! We appreciate all feedback, including questions, recommendations, and ideas for how we can improve our products. Feel free to reach out to us at support@onecleardrop.com.

Need help? Contact us.

support@onecleardrop.com

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