At Clear Drop Inc. ("Clear Drop ®," "we," "our," or "us"), we take your privacy seriously. This Privacy Notice explains how we collect, process, and safeguard your personal information when you use our website, purchase our products, or interact with our services. By accessing or using Clear Drop ® services, you consent to the collection and use of your information in accordance with this notice. This policy is applicable to Clear Drop ® users and customers globally and extends to all data collected through our products, website, and related services.

Please note that this Privacy Notice may be updated from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of the document. We encourage you to review this notice periodically for any updates.

1. Information We Collect

We collect various types of information from you when you engage with our services. The types of information we gather include:

1.1. Information You Provide Directly

When you create an account, make a purchase, sign up for services, or contact us, you provide personal details such as your name, email address, phone number, delivery addresses, payment information, and any other relevant details. This also includes interactions like completing surveys or requesting customer support.

1.2. Data From External Sources

In certain cases, we may obtain information about you from third-party sources, such as corporate or municipal partners. This data might include your name, contact information, and possibly household-related data (e.g., waste container size) if applicable.

1.3. Automatically Collected Data

As you interact with our website or use our products, certain information is automatically gathered through cookies, web beacons, and similar technologies. This includes:

• Device and Usage Information: IP address, device identifiers, operating system, browser type, pages visited, and links clicked.
• Transactional Data: Purchase history, transaction amounts, and any returns.
• Cookies and Tracking Technologies: We use cookies to enhance your experience and gather insights on how our services are used.

1.4. Derived Information

In some cases, we may derive information about you, such as estimating your geographic location based on your IP address.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

• Operational Needs: To process payments, manage customer accounts, handle orders, and maintain products and services.
• Customer Support: To assist you with product inquiries, maintenance, and troubleshooting.
• Service Improvements: To enhance our services based on your usage patterns, feedback, and service performance.
• Marketing and Communications: To send you relevant offers, promotions, and updates that align with your preferences.
• Legal and Compliance: To comply with laws, regulations, and legal obligations.
• Security: To safeguard against fraud and other malicious activities and to ensure the security of our services.

3. Sharing Your Information

Your personal data may be shared in the following circumstances:

• Service Providers: We may share your data with third-party vendors and partners who assist us in delivering services such as payment processing, product fulfillment, marketing, and analytics.
• Legal Compliance: We may disclose your information when required to do so by law or in response to lawful requests by public authorities, including law enforcement.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred as part of the transaction.
• Consent-Based Sharing: With your consent, we may share information in ways other than those outlined in this Privacy Notice (e.g., social media posts or product reviews).

We may also disclose aggregated or anonymized data that cannot be used to identify you personally.

4. Advertising and Analytics

To deliver relevant advertisements and content, we collaborate with third-party services that track your activity across the web. These third parties may use cookies, device identifiers, and other tracking technologies to collect and analyze data related to your interactions with our services and other sites. This helps us better understand usage patterns, assess content relevance, and deliver personalized ads based on your interests. Such Third-Party Websites & Advertisements are not under our control. We are not responsible for any Third-Party Websites & Advertisements. We do not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third-Party Websites & Advertisements, or their products or services. When you click on a link to Third-Party Websites & Advertisements, we will not warn you that you have left our Services and will not warn you that you are subject to the terms and conditions (including privacy policies) of another website or destination. You use all links in Third-Party Websites & Advertisements at your own risk. You should review applicable terms and policies, including privacy and data gathering practices of any third-party websites, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

Additional restrictions may apply. Notwithstanding any rights and licenses granted to you in this Agreement, our Services and/or Goods may contain third-party content for specific limited uses, and your right to access, use, and share the third-party content, and any content that includes, incorporates, adapts, or otherwise utilizes such third-party content, may be subject to certain additional restrictions. You agree to abide by all regulations and limitations of use that apply to such third-party content.

4.1 Advertising policy for affiliate links and branded content We may provide you with opportunities to advertise our Services and Goods through affiliate links, referral links, product reviews, social media posts, and more. When you participate in such opportunities, you agree to comply with applicable advertising laws and social media advertising guidelines.

We reserve the right to modify, suspend, or terminate your access to your Services and/or Goods for any violations of this Section.

In addition, before you participate in such opportunities, you agree to review and abide by the Federal Trade Commission’s Endorsement Guides. To comply with the Federal Trade Commission’s Guidelines, you must:

• Include terms such as “(paid link),” “#ad,” or “#CommissionEarned.”
• Place these terms in or near any advertising for our Services and/or Goods and in a location that customers will easily notice.

If you choose to advertise on a social media platform, you agree to review and abide by the advertising and content guidelines of the social media platform. You further agree to indemnify us and hold us harmless for any violations of this Section.

5.0. Cookies

If you prefer not to have cookies placed on your device, you can adjust your browser settings to reject or delete cookies. Keep in mind that some features of our services may not function properly if cookies are disabled.

5.1. Communications Preferences

You can opt out of promotional emails and marketing messages by following the instructions in those emails or by contacting customer support. Opting out of marketing communications will not stop non-marketing communications, such as updates related to your account or transactions.

6. Contact Us

If you have any questions, concerns, or requests related to this Privacy Notice, please reach out to us at support@onecleardrop.com.

CALIFORNIA ELECTRONIC COMMERCE DISCLOSURE TO CONSUMERS

Under California Civil Code § 1789.3, California consumers are entitled to the following disclosures. The name of the provider of this Website and Services is:

Clear Drop Inc.

6401 Eldorado Pkwy, Suite 409, McKinney, United States, TX 75070-6520

To resolve any complaints about your use of this Website and our Services, please contact us using the available contact methods in the Contact Us section above.